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Site map |
© 2014 J. Dawson |
Organisation |
Role |
Contact number |
Emergency Services: For emergencies dial ‘999’ |
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North Yorkshire Police | Protection of life. |
Emergency: 999 Non-emergency: 101 |
North YorkshireFire and Rescue |
Rescue of people trapped by fire, wreckage or debris. |
Emergency: 999 Non-emergency: 01609 780 150 |
Ambulance Service |
Urgent Medical Treatment. |
Emergency: 999 |
NHS 111 info |
Medical help fast but not a 999 emergency. |
NHS: 111 |
Cave Fell andMountain Rescue |
Land search and rescue operations on behalf of the police forces. |
Emergency: 999 |
British Transport Police |
Police issues concerning railways, rail operators, their staff and passengers. |
Emergency: 999 |
Coast Guard |
Sea search and rescue operations on behalf of the police forces. |
Emergency: 999 |
Local Authorities |
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North Yorkshire County Council | Manage recovery process- helping return the community back to normality following an incident. Services include: Education Highways Social Services Trading Standards |
08458 72 73 74 Switchboard: 01609 780 780 |
Richmondshire District Council |
Manage recovery process- helping return the community back to normality following an incident. Services include: Waste/Refuse collection Emergency planning Planning issues |
01748 829100 |
Utilities |
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Gas (National Grid Transco PLC) | Maintain and ensure safe control of gas supplies. |
Service Calls: 0870 606 4750 Emergency: 0800 111 999 |
Electricity (NEDL/YEDL) |
Maintain and ensure safe electricity supply. Disconnect cables that constitute a danger to life and property. |
NEDL: 0800 668 877 YEDL: 0800 375 675 Emergency: 08457 331 331 |
Water Company (Yorkshire Water) |
Maintenance of water supplies and sewage disposal arrangements. Repair water mains, and availability of emergency water supply. |
Enquiries: 08451 24 24 24 Leakages: 0800 573 553 Emergencies: 08451 24 24 29 |
Telephones(British Telecom) |
Maintenance and operation of National Telecommunications systems. Provision of increased facilities to meet emergency requirements. |
Faults and Emergencies: 0800 800 151 |
British Waterways |
Staff trained in flood relief. Provision of pumping, excavating and dredging equipment; marine craft and transport on navigable waterways. |
Enquiries: 0113 281 6800 Emergencies: 0800 479 9947 |
Government Departments |
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DEFRA | Problems which concern farmers, the countryside, the environment, food and rural economy. |
Helpline: 08459 33 55 77 |
Environment Agency |
Leads on flood warning and informing: Issues flood warnings; Receives and records details of incidents; Monitors the situation and advises other organisations; Deals with emergency repairs and blockages on main rivers and own structures; Responds to pollution incidents and advises on waste disposal issues. |
General: 03708 506 506 Report an Incident: 0800 807 060 Floodline: 08459 88 11 88 |
Voluntary Organisations |
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St John Ambulance | Provide first aid, ambulances and additional medical supplies. Assist at assessment centres. |
08700 10 49 50 |
British Red Cross |
Trained to provide a range of services during an incident including: Welfare and comforting casualties/survivors/relatives etc; Transport of the disabled; Medical loan equipment; First aid centres; Tracing and messaging service. |
0844 871 8000 |
RSPCA |
Help protect animals and prevent cruelty. Help farmers and livestock owners facing severe animal welfare problems due to the extreme weather conditions. |
General Advice Line: 0300 1234 555 Farm Animal Welfare Hotline: 0300 123 8424 |
Age Concern |
Provision of care for the elderly and specific elderly care at assessment centres. |
0800 00 99 66 |
Cruse |
Personal and confidential counselling advice on practical problems connected with bereavement. |
0844 477 9400 |
The Samaritans |
Experienced, listening/support service for people suffering deep emotional stress. 24 hour service, every day of the year. |
08457 90 90 90 |
Woman’s Royal Voluntary Service |
Trained in emergency service provision such as assessment centres, emergency feeding and other welfare services. |
(9am-5pm): 029 2073 9000 (5pm-9pm): 07714 898 526 |
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